Technology support requests for staff are managed electronically through an online system.
There are two (2) ways to submit a ticket request.
1. Login to https://nwlsd.freshservice.com
by signing in with your district Google account. Complete the online form and submit!
2. Send an email to firstname.lastname@example.org
. A new ticket will be generated automatically based on the information you provided in the email.
When submitting via email it's very important that you provide detailed information. Please include in your description:
- Building of the Incident
- Room or Location
- Detailed explanation of the problem.
Failure to provide detailed information may result in delayed service.