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Need Assistance with Connectivity?

Emergency Broadband Benefit

The FCC has launched a program to help families and households struggling to afford internet service during the COVID-19 pandemic. The Emergency Broadband Benefit provides a discount of up to $30 per month toward broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers. Among other eligible statuses, all students who qualify for the Federal Free and Reduced Lunch Program as well as all students in a Community Eligibility Provision school are eligible for the benefit..

Eligible households can enroll through a participating broadband provider or directly with the Universal Service Administrative Company (USAC) using an online or mail in application.  You can learn more about the benefit, including eligibility and enrollment information, by visiting https://www.fcc.gov/acp, or contact your local internet company if they participate in the ACP.  Participating companies can help you apply through their company’s application process. 

Learn How to Apply HERE - https://acpbenefit.org/how-to-apply/

Families seeking assistance can also contact the RemotEDx Connectivity Champions who will guide families through the application process. Connectivity Champions can be reached by phone at 844-512-6446, email at [email protected]

Staff Support

Staff Support - Technology support requests for staff are managed electronically through an online system.

Login to https://nwlsd.incidentiq.com by signing in with your district Google account. 

Click "New Ticket", Complete the online form and submit!

Department Staff

Matt Fischer - Technology Supervisor
Dorcey Putzke - Support Specialist
Troy Godbold - Technician 
Bill Hawkins - Technician
Don Land - Technician
Eric Lorta - Technician
Jeff Messinger - Technician